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Increased incentives for select NW Natural customers

Qualifying NW Natural customers in Creswell and Cottage Grove, Oregon may be eligible for increased incentives for insulation, gas furnaces and windows.

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Energy Trust of Oregon and NW Natural are collaborating to serve customers in Oregon communities. To support energy savings in these areas, Energy Trust and NW Natural are offering limited-time increased incentives to select customers who install energy-efficient upgrades in their home.

Interested in saving energy at your business? Check out our increased incentives for commercial businesses.

  1. Establish your eligibility

    You must live in either ZIP code 97424 or 97426 and primarily heat your home with natural gas provided by NW Natural. For pre-qualification, contact us at 1.866.311.1822 or residential@energytrust.org. We can help confirm your home’s eligibility.

  2. Select a contractor and have the work completed

    To receive an Energy Trust cash incentive, we recommend working with an Energy Trust trade ally contractor in your area who is specially trained in energy efficiency. A list of local trade allies is included in the Resources tab under the eligibility map. You are also welcome to work with any contractor with a current Oregon Construction Contractors Board license.

  3. Submit your incentive application within 60 days of installation

    To complete your application, you’ll need to enter information such as the installation date, equipment serial/model number and efficiency rating and include a scan or legible digital photo of your contractor’s invoice. Please gather this information before beginning your application.

    Your contractor may help you complete the application form. Please allow six to eight weeks for incentive processing and payment.

The following limited-time increased incentives are only available to residences located within ZIP codes 97424 or 97426 and primarily heated with natural gas provided by NW Natural.

Energy Upgrade Limited-Time Increased Incentive Amount Requirements
Gas furnace1 $1,000
  • 90% annual fuel utilization efficiency (AFUE)or greater
  • Gas furnaces used as backup for high-efficiency heat pumps, also known as hybrid systems, are not eligible
ENERGY STAR® windows1 $8 per square foot
  • U-Value 0.24 or less
  • Must replace existing window, glass door or skylight
  • Must be installed between a conditioned and unconditioned space
Wall insulation 1,2 $0.95 per square foot
  • Must be insulated to R-11 or fill wall cavity
  • Existing wall insulation must be R-4 or less
  • All heated exterior wall surfaces must be insulated
Attic insulation1,2 $1.25 per square foot
  • Must be insulated to R-38
  • Existing attic insulation must be R-11 or less
  • May be self-installed
Floor insulation1 $0.70 per square foot
  • Must be insulated to R-30 or fill floor cavity
  • Existing floor insulation must be R-0
  • May be self-installed

1 For multifamily residences, gas furnaces, windows and insulation only qualify for these incentives when installed in a duplex, triplex, fourplex or side-by-side property (such as a townhouse or rowhome).

2 Manufactured homes are not eligible for attic or wall insulation incentives.

In addition to limited-time increased incentives, Energy Trust also offers the incentives listed below:

Energy Upgrade Incentive Requirements
Smart thermostat $80
  • Residence must be primarily heated by an electric furnace, gas furnace or ducted heat pump
Central air conditioner3 $250
  • Minimum nominal Seasonal Energy Efficiency Rating (SEER) of 15 or greater for the outdoor unit, and a minimum total system Energy Efficiency Rating (EER) of 12 or greater
  • Unit must be on Energy Trust’s qualified products list.
ENERGY STAR® windows3 $1.75 per square foot
  • U-Value 0.28–0.30
  • Must replace existing window, glass door or skylight
  • Must be installed between a conditioned and unconditioned space
ENERGY STAR windows3 $4 per square foot
  • U-Value 0.27–0.25
  • Must replace existing window, glass door or skylight
  • Must be installed between a conditioned and unconditioned space
High-efficiency direct-vent gas fireplace3 $150
High-efficiency direct-vent gas fireplace3 $250

3 For multifamily residences, a central air conditioner, windows and gas fireplaces only qualify for these incentives when installed in a duplex, triplex, fourplex or side-by-side property (such as a townhouse or rowhome).

If your residence is not located within ZIP codes 97424 or 97426, you may still be eligible for other Energy Trust incentives. Please visit our Residential page or Multifamily page for lists of our other incentives.

In order to be eligible to receive increased incentives, you must live within ZIP codes 97424 or 97426 as shown below.

 

Local Trade Allies

How do I know if my home qualifies for Energy Trust’s limited-time increased incentives for NW Natural customers?

Your home must be located within the ZIP codes 97424 or 97426 and you must primarily heat your home with natural gas provided by NW Natural to be eligible for increased gas furnace, windows or insulation incentives. If you have any questions about your home’s eligibility, contact us at 1.866.311.1822 or residential@energytrust.org.

Who can install these energy upgrades so I can access Energy Trust’s limited-time increased incentives for NW Natural customers?

We strongly encourage you to work with an Energy Trust trade ally contractor. They are trained on our offerings and requirements, and we frequently verify the quality of their work. If you hire a contractor who is not a trade ally, they must have a current Oregon Construction Contractors Board license and comply with Energy Trust’s Home Retrofit Specifications manual to receive our limited-time increased incentives for NW Natural customers.

If you’d like a contractor recommendation, review our participating trade ally list or contact us at 1.866.311.1822 or residential@energytrust.org and we can connect you with an approved Energy Trust trade ally contractor.

How do I access Energy Trust’s limited-time increased incentives for NW Natural customers?

To apply for your Energy Trust cash incentive, complete a 320NWN: Limited-time Increased Incentives for NW Natural Customers application form after your home energy upgrade has been completed. Be sure to attach all receipts, invoices and other supporting documents. Energy Trust must receive most applications within 60 days of installation. Once we receive your application, you should receive a check within six to eight weeks.

Some Energy Trust trade allies can provide you with an instant incentive as an immediate discount off your invoice. For a list of trade allies in your area that can offer Energy Trust instant incentives, visit the Find a Trade Ally Contractor page and search for “Instant Incentives.”

Select insulation types may be self-installed without a contractor. See the question below for more information.

Can I install my own project and still receive Energy Trust’s limited-time increased incentives for NW Natural customers?

Select insulation types may be self-installed without a contractor. See the Details tab for more information. Self-installed projects must follow the guidelines in our Home Retrofit Specifications manual and may require a quality assurance verification in order to receive a cash incentive. All other projects must be installed by an Energy Trust trade ally or an actively licensed contractor to ensure they function safely and correctly.

My home is not located within ZIP codes 97424 or 97426. Can Energy Trust still help me save energy and money?

Yes. Energy Trust offers cash incentives and resources to make home energy improvements easier and more affordable. From installing new windows, to adding insulation or upgrading to a smart thermostat, we can help you make your home more energy efficient or even help you make your own clean, renewable energy. For a complete list of incentives, visit our Residential page or contact us at 1.866.311.1822 or residential@energytrust.org.

Is my rental home eligible for Energy Trust’s limited-time increased incentives for NW Natural customers?

Yes. All incentives listed on 320NWN are available for rental properties.

Is my manufactured home eligible for Energy Trust’s limited-time increased incentives for NW Natural customers?

Yes. Other than wall, attic and flat roof insulation, all of Energy Trust’s limited-time increased incentives for NW Natural customers are available for manufactured homes.

Is my multifamily property eligible for Energy Trust’s limited-time increased incentives for NW Natural customers?

Yes. Most limited-time increased incentives are available for properties that are duplex, triplex, fourplex or side-by-side properties. From installing new windows, to replacing a heating system or upgrading to a smart thermostat, we can help you make your multifamily property more energy efficient. For a complete list of incentives, visit our Multifamily page or contact us at 1.877.510.2130 or multifamily@energytrust.org.